Privacy Policy

 

This Privacy Policy applies to Naturavina (hereinafter referred to as “we”) and explains how we collect, use, store, and protect personal information when you use our online store, as well as your related rights.

1. Scope of This Policy

This Privacy Policy applies to personal information collected when you access, browse, or use our online store.
It does not apply to services or platforms that are not operated or controlled by us.

2. Information Collection Methods and Cookies

When you use our online store, we may collect information through the following methods:

• Information you voluntarily provide, such as when placing an order or contacting us

• Information automatically collected, such as device data and browsing activity

We use Cookies and similar technologies to ensure proper website operation, enhance user experience, and perform basic analysis. The use of Cookies is based on user awareness and authorization.

3. Use and Sharing of Information

The information we collect is used only for the following purposes:

• Processing orders and providing purchased services

• Communicating with users regarding orders or inquiries

• Improving website functionality and user experience

• Fulfilling necessary administrative and compliance-related purposes

We do not use personal information for purposes beyond those stated above, nor do we share it without proper authorization.

4. Data Storage and Cookies Management

We take reasonable measures to store collected information securely and to prevent unauthorized access, disclosure, or misuse.
Cookies are used only with user awareness and authorization. You may manage or delete Cookies through your browser settings, though some website features may be affected as a result.

5. User Rights

You have the following rights regarding your personal information:

• The right to access and review your personal information

• The right to request correction or updates to inaccurate information

• The right to request deletion of information that is no longer necessary

• The right to withdraw previously given consent

To exercise any of these rights, please contact us using the details provided below.

6. Legal Basis for Data Processing (GDPR)

We process personal information in accordance with the GDPR policy based on the following legal grounds:

1. Performance of a Contract
   Processing is necessary to handle orders and provide purchased services.

2. Explicit Consent
   Processing is based on your explicit consent for newsletter subscriptions and marketing communications.

3. Compliance with Legal Obligations
   Processing is necessary for tax, accounting, and regulatory purposes.

4. Legitimate Interests
   Processing is carried out to improve user experience and to prevent fraudulent activities.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or personal information handling, please contact us using the details below:

Address: 18249 N 113th Ave, Surprise, AZ 85378-5946, US
Phone: +1 (315) 928-0624
Email: service@naturavina.com
Business Hours: Business Hours: Monday to Friday, 9 AM – 6 PM (Australia/Sydney, AEST/AEDT)